Welcome to the official website of EP Prime Supply LLC. Please read the following terms and conditions carefully before using this website or purchasing our products.
These terms and conditions apply to your access to and use of the EP Prime Supply LLC website, as well as any purchases of products made through this website.
- Company Information
This website is operated by EP Prime Supply LLC.
Company Name: EP Prime Supply LLC
Company Address:
507 Fifth St
Fayetteville, NC 28301
- Products and Sales Policy
EP Prime Supply LLC primarily sells office supplies and related products.
While we strive to ensure that product images, descriptions, specifications, and pricing information on the website are accurate, please note that actual products may vary slightly due to factors such as display device settings, product batches, or supply availability.
To the extent permitted by law, we reserve the right to update product information, adjust prices, and modify product availability.
One-Time Purchases Only:
All products on this website are available for one-time purchase only.
We do not offer product subscription services.
We do not provide automatic renewals or recurring automated charges.
Each order is an independent transaction.
Should a customer wish to purchase products again, they must proactively place a new order.
Completing a purchase does not create any obligation for future subscriptions or recurring payments.
- Orders and Acceptance
By submitting an order through this website, you are making a request to purchase products.
Upon submission, the system may send you an order confirmation email.
An order confirmation email serves only to acknowledge receipt of your order; it does not necessarily constitute final acceptance of the order or confirmation that the products have been shipped.
To the extent permitted by law, we reserve the right to decline, cancel, or limit orders for reasons including, but not limited to:
Insufficient product inventory.
Obvious errors in product pricing or descriptions.
Unsuccessful or unverified payment.
Suspicion of fraud or unauthorized transactions.
Other reasonable operational or legal grounds.
If an order is canceled after payment has been made, we will issue a refund in accordance with our applicable refund policy.
4. Pricing and Payment Terms
The prices for products on this website are those displayed on the checkout page.
All prices are listed in US Dollars (USD) unless otherwise specified.
Applicable sales tax and shipping fees will be calculated and displayed during the checkout process in accordance with relevant regulations.
Customers must complete payment at the time of order submission using the payment methods provided on the checkout page.
Payments must be made through the secure payment channels supported by the website.
Once a payment is successfully processed, we will arrange for shipment in accordance with our order processing and shipping policies.
We do not charge customers recurring fees through subscriptions or automatic renewals.
Please contact us promptly in the event of a payment failure, duplicate charge, or unauthorized transaction.
- Intellectual Property and Copyright
All content on this website, including but not limited to:
Website text and product descriptions.
Product images and promotional imagery.
Trademarks, brand names, and logos.
Website design, page layout, and visual elements.
Graphics, icons, and other digital content.
is protected by applicable intellectual property laws.
Without prior written permission from EP Prime Supply LLC or the relevant rights holder, no individual or organization may copy, reproduce, distribute, modify, sell, or use the protected content of this website for commercial purposes.
Unauthorized use of this website’s content may constitute an infringement of intellectual property rights and could result in legal liability.
Third-party trademarks, brand names, and product logos displayed on this website remain the property of their respective owners.
- Shipping and Delivery
We arrange the shipment of products in accordance with the shipping policy published on this website.
Order processing times, shipping methods, estimated delivery times, and shipment tracking information are as specified on the “SHIPPING INFORMATION” page.
Customers are responsible for providing an accurate and complete shipping address and contact information when placing an order.
Delivery times are estimates and may be affected by factors such as weather, holidays, carrier operations, and other uncontrollable circumstances.
For specific details regarding shipping and after-sales arrangements, please refer to the “SHIPPING INFORMATION” and “RETURN & REFUND POLICY” pages on this website.
7. Returns and Refunds
We strive to ensure a positive shopping experience for our customers.
If you are dissatisfied with your purchase, or if the items you received are damaged, incorrect, or otherwise problematic, please submit a request in accordance with the return and refund policy published on our website.
All requests for returns, exchanges, or refunds will be processed in compliance with the applicable return policy and relevant laws.
Nothing in these terms excludes or limits any non-waivable rights that consumers may have under the law.
- Website Use
By using this website, you agree that you will not:
Engage in any activity that violates applicable laws or regulations.
Use this website to conduct fraudulent or unauthorized transactions.
Access the website’s systems or the information of other users without authorization.
Upload or distribute malicious software or harmful content.
Interfere with the proper operation of the website or compromise its security.
Reproduce or use the website’s intellectual property without authorization.
Should any violation of these rules be discovered, we reserve the right to restrict or terminate access to the website, to the extent permitted by law.
- Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, USA, excluding its conflict of law principles.
To the extent permitted by applicable law, any disputes arising from transactions on this website or these terms shall be subject to the jurisdiction of the courts in North Carolina or the relevant U.S. federal courts.
For transactions involving consumers, these terms do not limit any mandatory rights or other non-waivable legal protections afforded to consumers under applicable law.
- Dispute Resolution
In the event of a dispute between you and EP Prime Supply LLC regarding products, orders, payments, delivery, or services, we encourage both parties to seek an amicable resolution first.
We recommend the following process:
Step 1: Contact Customer Service
Please provide your order number, a description of the issue, and any relevant supporting documentation.
Step 2: Amicable Consultation
Both parties shall make reasonable efforts to resolve the matter through communication and negotiation.
Step 3: Legal Action
If the dispute cannot be resolved through negotiation, either party may seek legal remedies through a court of competent jurisdiction. Where permitted by applicable law and subject to a separate, voluntary written agreement between the parties, alternative dispute resolution methods—such as mediation or arbitration—may also be utilized.
Nothing in these terms shall be construed as a waiver of a consumer’s right to pursue legal action as provided by law.
- Limitation of Liability
To the maximum extent permitted by applicable law, EP Prime Supply LLC shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:
Temporary inaccessibility of the website or service interruptions.
Failures in third-party networks, payment systems, or logistics services.
Delays in order fulfillment caused by events beyond our reasonable control.
Issues resulting from the provision of inaccurate information by the user.
Losses arising from unauthorized use of the website.
To the maximum extent permitted by applicable law, the company’s aggregate liability for claims directly related to a specific order shall not exceed the amount actually paid by the customer for the goods associated with that order.
Nothing in these terms limits or excludes liability that cannot be restricted or excluded under applicable law, including liability for personal injury, fraud, or other obligations that cannot be waived by law.
- Disclaimer
This website, along with the information and services provided herein, is offered to the extent permitted by applicable law.
While we strive to ensure that the information on the website is accurate, complete, and up-to-date, we do not guarantee that the website will be free from errors, interruptions, or technical malfunctions at all times.
We assume no liability for third-party websites, external services, or content provided by third parties, except to the extent required by applicable law.
This disclaimer does not affect a consumer’s statutory rights, including guarantees regarding product quality or other rights granted by law.
- Force Majeure
Should we be unable to fulfill our obligations—or experience delays in doing so—due to events beyond our reasonable control, we shall not be held liable for such delays, to the extent permitted by applicable law.
Such events may include natural disasters, severe weather, fire, public health emergencies, government actions, disruptions to transportation networks, or other circumstances that could not have been reasonably foreseen or controlled.
- Changes to These Terms
EP Prime Supply LLC reserves the right to update these terms and conditions in response to business requirements, changes in website operations, or updates to applicable laws and regulations. Amended terms will be posted on this website, with the date of the latest update indicated.
The updated terms shall take effect from the date of publication, unless otherwise required by law or otherwise specified.
Clients are advised to check this page periodically to stay informed of the latest terms.
- Severability
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by applicable law.